Technical Support Specialist, Maritime Equipment
1 month ago
We are seeking a highly skilled Service Engineer to join our Customer Support team at Kongsberg Maritime. The ideal candidate will have hands-on experience involving main engines or thrusters and possess a strong understanding of technical standards, principles, and theories.
This role involves providing exceptional product support to customers, commissioning, and service for the Kongsberg Maritime product range. You will be responsible for covering service activities in Southeast Asia, fostering strong relationships with existing clients, and ensuring meticulous preparation and execution of assigned work.
Key Responsibilities:
- Provide technical support and maintenance services for maritime equipment
- Cover service activities in Southeast Asia, focusing on customer satisfaction and relationship building
- Conduct workshop tests and prepare technically for assignments, utilizing knowledge of technical standards and principles
- Ensure high standards of work quality, maintaining accurate records and reports
- Manage databases and relevant documents accurately, with attention to detail
- Handle pre- and post-work administrative tasks efficiently, demonstrating adaptability and flexibility
Required Qualifications and Experience:
- Degree in Mechanical Engineering or related field
- Strong understanding of technical standards, principles, and theories
- Excellent knowledge of specific maritime products, systems, functionality, and applications
- Certification to Operate and qualification to at least Level 1 in SEMAS required
- Relevant working experience in the maritime industry, with a focus on customer support and technical expertise
What We Can Offer:
- An inspiring and safe work environment
- Competitive pay package, including salary and benefits
- Opportunities for professional development and career growth
- A stable and re-assuring work atmosphere, supporting colleagues and encouraging teamwork
Kongsberg Maritime offers a comprehensive compensation package, including an estimated salary range of $80,000 - $110,000 per annum, depending on experience and qualifications. This figure is based on national averages for similar roles in Singapore, taking into account the cost of living and industry standards.
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