Senior Field Service Engineer
1 day ago
The Senior Field Service Engineer is a critical role within Entegris, responsible for delivering exceptional service and support to customers at their locations. This position requires a high level of technical expertise, strong communication skills, and the ability to work independently with minimal supervision.
Key Responsibilities:- Provide expert field service support to troubleshoot, repair, and maintain equipment at customer locations.
- Mentor and train less experienced Field Service Engineers on technical and administrative tasks.
- Develop and publish training materials to support customer and FSE training.
- Translate technical documentation for procedures and processes used by regional FSE teams and customers.
- Promote and execute Preventative Maintenance Agreements at customer sites.
- Troubleshoot complex electromechanical systems using technical documentation and diagrams.
- Ensure compliance with Entegris, customer, and local safety regulations.
- Coordinate service activities within the local FSE team and provide primary communication with customers.
- Work with sales and application engineers to ensure customer satisfaction with service performance and delivery.
- Provide detailed feedback to Engineering, Quality Assurance, and other departments as necessary.
- Technical, engineering, or scientific degree or equivalent field service experience.
- Senior Level: 8-10 years of Field Service experience.
- Ability to independently understand, troubleshoot, and resolve hardware and software issues in complex electromechanical and pneumatic systems.
- Strong communication skills, English fluency a significant plus.
- Semiconductor and/or gas industry experience a plus.
- Ability to obtain a valid Passport and Visas for international travel.
- Valid driver's license required.
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Senior Field Service Engineer
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Singapur, Singapore Entegris Full timeJob OverviewThe Senior Field Service Engineer is a critical role within Entegris, responsible for delivering exceptional product service and support to customers at their locations. This position requires a high level of technical expertise, strong communication skills, and the ability to work independently with minimal supervision.Key...
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