Customer Experience Enhancement Specialist

3 days ago


Singapore beBeePerformance Full time $5,500 - $7,500

Our organization is seeking a highly skilled professional to fill the role of Customer Experience Enhancement Specialist. As part of our team, you will play a critical role in evaluating employee behavior and customer service performance.

The ideal candidate for this position should possess excellent analytical skills, be able to work independently with minimal supervision, and have strong communication skills. A bachelor's degree in Business Administration or a related field is preferred.

Responsibilities:

  • Perform channel monitoring to evaluate employee behavior and customer service performance
  • Provide structured feedback and recommendations to address skills gaps

Benefits of working with us include:

  • A competitive salary package
  • Opportunities for career growth and development
  • A collaborative and dynamic work environment

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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