
Career Advancement Facilitator
7 days ago
This role involves working closely with clients to secure job and internship opportunities, leveraging strong relationship management and customer service skills.
- Pursue and engage employers to offer employment and internship opportunities for clients in various settings.
- Conduct assessments, job searches, and communicate with employers on employment-related matters for clients.
- Suggest training for clients to enhance their employability.
- Coordinate the job placement process, including workplace evaluations, employment negotiations, and job task analyses.
- Provide job coaching, encompassing pre-employment preparation and on-the-job training.
- Maintain accurate records of clients and employers, including assessment, pre-placement engagement, job placement, and job support information.
- Foster relationships and update stakeholders to promote inclusive hiring practices.
- Update standard operating procedures (SOPs) and workflows within the programme and with other internal departments to ensure seamless service delivery.
- Analyze data to measure team performance based on programme milestones and outcome indicators.
- Manage employer databases and facilitate annual programme audits.
- Perform duties assigned by the Programme Head as required.
- A degree or diploma in psychology, social work, occupational therapy, or related fields.
- At least 2 years' experience in relationship management, customer service, career coaching, or vocational counselling is an advantage.
- A strong team player with initiative, adaptability, and ability to multitask.
- Excellent communication, interpersonal, and negotiation skills, as well as ability to build rapport with internal and external stakeholders.
- Effective problem-solving skills and ability to provide viable solutions.
- Good analytical and computer skills.
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