Medical Coordination Specialist

2 months ago


Singapur, Singapore International SOS Full time

Medical Coordination Specialist

International SOS – candidates must be currently based in Asia.

Position Overview
Medical Coordination Specialists operate within the International SOS Assistance Centres located in Asia.

The primary function is to deliver support from Asia to European and US Assistance Centres, facilitating the organization of medical care, patient evacuations, and transport logistics. The role requires flexibility to work both day and night shifts. It is essential that your medical registration or license is valid in the European or US jurisdiction you are assisting.

Key Responsibilities

Deliver expert telephone consultations to patients while ensuring the appropriateness of medical interventions. Collect medical assessments verbally from attending physicians to evaluate the adequacy of patient treatment and to coordinate transport needs. Oversee the medical components of evacuations and repatriations, including determining the necessity and method of evacuation. Collaborate with the medical teams of various commercial airlines for passenger clearance, ensuring medical documentation is completed accurately and promptly. Maintain knowledge of and comply with International SOS internal protocols, as well as those established by our clients. Ensure patient information is securely stored in relevant systems, adhering to internal privacy procedures. Patient data must not be disclosed to other departments or external parties. Communicate with clients and other assistance centres through professional emails and confirmations that meet business standards.

Must possess valid medical registration or license within European or US territories.
Geographical location: must be based in Asia.

Due to the anticipated high volume of applications for this position, only candidates who meet the qualifications will be contacted. Unsuccessful candidates will not receive decline notifications.



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