Medical Coordination Specialist

2 months ago


Singapur, Singapore International SOS Full time

Medical Coordination Specialist

International SOS – candidates must be currently based in Asia.

Position Overview
The Medical Coordination Specialist operates within the International SOS Assistance Centres located in Asia.

This role is essential in delivering support from Asia to European and US Assistance Centres, facilitating the management of medical care, patient evacuations, and transport logistics. The position requires flexibility to work both day and night shifts. It is imperative that your medical registration or license is valid for the European or US location you are assisting.

Key Responsibilities

Deliver expert telephone consultations to patients, ensuring the appropriateness of medical interventions. Collect medical updates verbally from attending physicians to evaluate the adequacy of patient care and coordinate transport needs. Oversee the medical components of evacuations and repatriations, including the assessment of evacuation necessity and execution. Collaborate with the medical teams of various commercial airlines for passenger clearance, ensuring accurate completion of medical documentation within stipulated timeframes. Maintain knowledge of and comply with International SOS internal policies and procedures, as well as those set forth by our clients. Ensure patient information is securely stored in relevant systems, adhering to internal privacy protocols. Patient data must not be disclosed to other departments or external parties. Engage professionally with clients and other assistance centres through email and confirmations, meeting business communication standards.

Must hold a valid medical registration or license within European or US jurisdictions.
Geographical location: must be based in Asia.

Due to the anticipated high volume of applications for this position, only candidates who meet the qualifications will be contacted. Unsuccessful candidates will not receive decline notifications.



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