Retail Performance Leader

2 days ago

Singapore beBeeOperational Full time $4,500 - $9,000
Job Description:

We are seeking a seasoned Retail Operations Specialist to lead our team in driving operational excellence. The ideal candidate will have a proven track record of upholding high standards of safety, cleanliness, quality, and efficiency in customer interactions.

Key Responsibilities:
  • Operational Excellence: Uphold the highest safety, cleanliness, quality, and efficiency standards, ensuring adherence to hospitality norms.
  • Leadership and Team Management: Lead the team in implementing changes to enhance outlet performance and customer experience, ensuring staff readiness to manage crises effectively.
  • Customer Engagement: Manage customer experiences across various platforms, encouraging social media reviews and ratings.
  • Reporting and Feedback: Provide comprehensive feedback to the Area Manager regarding outlet activities, achievements, challenges, and recommendations for improvement.

Required Skills and Qualifications:

  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Proven track record of operational excellence

Benefits:

  • Competitive monthly performance incentives
  • Annual bonuses
  • Guaranteed increments
  • Nutritious meals
  • Grooming allowance
  • Sponsorship of language lessons
  • Structured career progression
  • Dedicated training
  • Study grants sponsorship
  • Medical and leave benefits
  • Employee perks and discounts
  • Interest-free loans

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