Airport Customer Experience Specialist

3 days ago


Singapore beBeeCustomer Full time

Deliver Exceptional Airport Service

">

As a Passenger Service Officer at Changi Airport, you will be responsible for providing world-class service to passengers from check-in through departure. Your role will involve being well-versed in the lounge's food and beverage offerings, understanding and communicating information on allergens and dietary restrictions, setting up service stations and dining tables, taking guest orders, serving and presenting dishes professionally and promptly.

">

Your Key Responsibilities:

">
  • ">
  • Be knowledgeable about the lounge's menu, with emphasis on local flavors.">
  • Accurately communicate information on allergens and dietary restrictions to guests.">
  • Set up service stations, dining tables, and event carts according to established standards.">
  • Take guest orders, serve, and present dishes professionally and promptly.">
  • Handle special requests, service recovery for delays or disruptions, and manage unique passenger needs with discretion.">
  • Accurately enter orders into the lounge system.">
  • Complete daily reports, shift handovers, and assist with inventory checks.">
  • Greet and assist passengers during check-in and boarding.">
  • Ensure smooth and seamless departure experiences.">
  • Provide support to travelers with special needs.">
  • Deliver excellent service in premium airport lounges.">
">

What You'll Get:

">

We offer a competitive compensation package, including training provided and career growth opportunities in the aviation industry. If you're passionate about delivering exceptional customer service, we'd love to hear from you

">

About Us:

">

Changi Airport is one of the world's best airports, known for its commitment to excellence and customer satisfaction. As a Passenger Service Officer, you will be part of a team that strives to provide unforgettable experiences for our passengers.

"]},

  • Singapore Changi Airport Group Full time

    Join to apply for the Assistant Manager, Customer Experience, Airport Operations Services role at Changi Airport Group Join to apply for the Assistant Manager, Customer Experience, Airport Operations Services role at Changi Airport Group Get AI-powered advice on this job and more exclusive features. We are looking for a highly motivated and experienced...


  • Singapore Airport Services Full time

    **Customer Service Officer (Changi Airport)** - 6 days work week, rotating shift - Basic $2,500 - $2,800 + Shift allowance Avg $300-$400 + Overtime Pay **Benefits** - Eligible for AWS and Performance Bonus (average 2-3 months) - Joining Bonus of $5k! **Job Requirements** - Diploma holder - No experience needed as training is provided Oversee and lead a...


  • Singapore beBeeService Full time $3,000 - $4,500

    Airport Ambassador RoleWe are seeking a dedicated Airport Service Professional to join our team. As an Airport Ambassador, you will be the first point of contact for our passengers and play a crucial role in ensuring their travel experience is seamless.Key Responsibilities:Welcoming Passengers: Provide a warm welcome to our airport, ensuring that every...


  • Singapore Changi Airport Group Full time

    We are seeking a dynamic and experienced individual to join our team as an Airport Operations Manager focused on enhancing the departure experience for passengers. In this role, you will be responsible for overseeing and optimising all aspects of the departure process, ensuring a seamless and efficient journey for travelers. If you have a strong background...

  • Assistant Manager

    11 hours ago


    Singapore Changi Airport Group Full time

    We are looking for a motivated individual to be part of the Airport Capacity Planning team to analyse, plan and optimise airport capacity to support flight, passenger and freight growth at Changi Airport. As an individual with strong data analysis, data visualisation and stakeholder management capabilities, you will build deep competency in CAG’s various...


  • Singapore beBeeService Full time

    Customer Service Representative We are seeking passionate and customer-focused individuals to join our team as Passenger Service Officers at Changi Airport. In this role, you will be responsible for delivering exceptional service to passengers from check-in through departure. Key Responsibilities: Be well-versed in the lounge's food and beverage...


  • Singapore Changi Airport Group Full time

    Join to apply for the Manager, Airport Operations Policy role at Changi Airport Group 2 days ago Be among the first 25 applicants Join to apply for the Manager, Airport Operations Policy role at Changi Airport Group Get AI-powered advice on this job and more exclusive features. Changi Airport Group's Airport Operations Policy team plays a pivotal role...

  • Pharmacy Assistant

    2 weeks ago


    Singapore AIRPORT PHARMACY PTE. LTD. Full time

    In preparation for the re-opening of our outlet at Changi Airport Terminal 4, we are looking for enthusiastic and motivated Pharmacy Assistants to join our team and work in a unique environment specialing in Travel Retail Pharmacy. We have both day and night shift positions available for suitable applicants. **As a Pharmacy Assistant at Airport Pharmacy,...


  • Singapore CHANGI AIRPORT GROUP (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesYour MissionAs an Airport Emergency Officer (Specialist), saving lives and minimizing property losses are your core mission. Equipped with in-depth aviation firefighting skills, you are an indispensable member of a specialized team required to perform rescue and firefighting operations during an emergency. Your responsibilities...


  • Singapore AIRPORT PHARMACY PTE. LTD. Full time

    **AIRPORT PHARMACY - **CHANGI AIRPORT TERMINAL 4 **have fantastic opportunities for motivated and experienced Pharmacist to join our team. We are recruiting for a Pharmacist who is available to work full time day shifts. Your focus will be on growing and maximising sales with our unique traveller market and providing health advise to passengers and the...