Senior Manager, Wholesale Banking Operations

2 weeks ago


Singapur, Singapore United Overseas Bank Full time
About the Role

We are seeking a highly experienced and skilled professional to lead our Technology and Operations function in our overseas branches. As a key member of our Group Technology and Operations team, you will be responsible for managing and governing the T&O function in our overseas branches, ensuring that risks are appropriately addressed and escalated, and that issues are remediated in a timely manner.

Key Responsibilities
  • Oversee the governance and management of the T&O function in Overseas Branches, including Group policy/procedure, product, system, and process rollout/implementation.
  • Conduct T&O peer reviews of the overseas branches, focusing on management and operational risks and adherence to regulations, bank policies, procedures, and standard operating processes.
  • Provide leadership and guidance to the Operations Managers in overseas branches, connecting and working with relevant parties/functions/subject matter experts in Head Office to oversee the address of needs, issues, and risks in the overseas branches.
  • Exercise oversight on the rollout of Group policies, procedures, products, projects/system implementations, etc. to the overseas branches.
  • Identify T&O process standardization opportunities, drive standardization initiatives in the overseas branches, and oversee proper and consistent adoption and implementation.
  • Identify operational risks in key processes, establish group-level risk indicators/key control standards for monitoring risk management, and minimize the Bank's exposure to frauds and losses.
  • Engage in internal/external/regulatory audits of overseas branches and bring group management oversight on the T&O-related audit findings, management responses, and action plans to ensure proper acknowledgement and handling of the audit issues.
  • Engage with a wide range of stakeholders, including Branch and Group senior management in Business and GTO, and influence all to deliver the outcomes.
  • Management reporting and update on overseas branches to senior management teams of Group Technology & Operations (GTO) and Group Strategic International Management (GSIM).
Requirements
  • A degree holder in a relevant discipline.
  • At least 15 years' experience in wholesale banking operations, including operational risk management in a senior position, with a good broad-based knowledge and understanding of wholesale banking products, processes, and risks.
  • Previous experience in auditing, credit admin & control/loan documentation, trade processes, and/or wholesale banking operational risk would be a distinct advantage.
  • Technology savvy and possess good understanding of information security, end-to-end processes, workflows design/management, and system functionalities.
  • Possess leadership qualities and a high level of influencing and interpersonal skills.
  • A self-starter with initiative and a strong drive to achieve quality work.
  • Strong analytical and problem-solving skills.
  • Good verbal and written communication skills.
  • Ability to travel to conduct country peer reviews (about a week each trip).


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