Aviation Logistics Coordinator

7 hours ago


Singapore AVIATION LABOUR GROUP PTE. LTD. Full time
Job Title: Aviation Logistics Coordinator

We are seeking an experienced Aviation Logistics Coordinator to join our team at AVIATION LABOUR GROUP PTE. LTD.

About the Role:

The ideal candidate will be responsible for coordinating responses to customer inquiries, facilitating delivery problem resolution, and managing the collection and processing of supplier and/or customer data regarding spare parts.

Key Responsibilities:

  • Review customer purchase orders to assess and understand requirements.
  • Process and maintain customer purchase orders, including order entry and portal management within the ERP system.
  • Coordinate with warehouse staff, Sales, and Quality teams to resolve orders in a timely manner.
  • Prioritize orders based on required ship dates and perform analysis to address issues efficiently.
  • Research in ERP systems to resolve order issues and manage open orders pending resolution.
  • Ensure timely shipment of critical orders through internal coordination and liaison with functional stakeholders.
  • Monitor and expedite complex and urgent orders.
  • Resolve customer claims with functional departments, including Accounting, Quality Assurance, Credit & Rebill, and Return Material Authorization processes.
  • Analyze root causes, recommend, and implement corrective actions to address issues.
  • Support cash collection efforts by coordinating with Account Receivables.
  • Maintain pipeline health by monitoring part usage and demand, collaborating with customers, Sales, and Planners.
  • Perform other assigned duties as required.

Requirements:

  • 2-4 years of related work experience, including Program Management and/or Customer Support.
  • Experience in a warehouse environment and proficiency in ERP systems.
  • Strong problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to work in a fast-paced environment with a high degree of accuracy.
  • Effective multitasking and ability to manage competing priorities.
  • Proficient in MS Office applications, including Excel, Word, and PowerPoint.

Salary: SGD 45,000 - SGD 60,000 per annum, depending on experience.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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