Technical Solutions Expert
1 month ago
Job Overview
We are seeking a highly skilled Technical Solutions Expert to join our team at Snaphunt.
About the Role
This is a challenging opportunity for someone with experience in application support and strong technical skills to work in a fast-paced environment.
Responsibilities:
- Resolve complex application issues within agreed SLAs, troubleshoot user-reported problems, and prevent recurrences through root cause analysis.
- Collaborate with cross-functional teams to solve complex issues and provide long-term solutions.
- Document solutions for future reference, support go-live implementations, and assist with testing in pre-production and production environments.
- Ensure technical support meets 24x7 SLA requirements and perform rotational on-call duties.
The Ideal Candidate
To be successful in this role, you will need:
- A Bachelor's degree in Computer Science, Engineering, or related field.
- At least 5 years of experience with Java, J2EE, Oracle, SQL/PLSQL, APIs, XML, and basic OS knowledge (Linux, Windows, Solaris).
- Familiarity with SpringBoot, AWS services, and financial systems (payments) is a plus.
- Strong problem-solving, communication, and teamwork skills, with the ability to meet tight deadlines.
What We Offer
Our company offers excellent career development opportunities, a solid track record of success, and the chance to work alongside best-in-class talent.
Salary and Benefits
The estimated annual salary for this role is $110,000-$140,000, depending on location and experience.
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