Senior User Research Manager Position

2 weeks ago

Singapore beBeeUserResearch Full time $90,000 - $120,000
Job Title: User Research Specialist

Description:
User researchers play a vital role in understanding user needs and behaviors. As a senior user research manager, you will lead the charge in uncovering user insights that drive product strategy and experience optimization.

Responsibilities:
  • Drive deep user understanding : Conduct qualitative and quantitative research to uncover user needs, behaviors, and motivations.
  • Build insight mechanisms : Establish and continuously improve a user insight system including user surveys, NPS, interviews, usability tests, and journey mapping.
  • Partner with product & design : Act as the voice of the user throughout the product lifecycle supporting product managers and designers in planning, design, and iteration.
  • Engage international users : Lead or participate in remote and in-person user research with English-speaking users worldwide.
  • Data analysis & insight generation : Synthesize behavioral data, survey results, and market intelligence to identify product opportunities, usability issues, and areas for strategic improvement.
  • Champion user-centered culture : Work cross-functionally with product, design, marketing, and operations teams to promote and embed a user-first mindset and methodology.

Requirements:
  • Bachelor's degree or higher in HCI, Psychology, Sociology, Market Research, Statistics, or a related field.
  • 5+ years of experience in user research or customer insight preferably with involvement in international product teams.
  • Proficient in various research methods and analytical tools.
  • Strong structured thinking and synthesis skills able to turn complex user data into clear insights and practical recommendations.
  • Excellent verbal and written communication skills in both English and Chinese capable of delivering bilingual outputs to global teams.
  • Self-driven and curious with strong judgment and collaboration skills across functions.

About This Role:
This is an exciting opportunity to join our team and contribute to the development of user-centric products. If you are passionate about user research and have a strong background in this field we would love to hear from you.

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