Floor Operations Manager

2 days ago

Singapore beBeeCustomeroriented Full time $3,000 - $6,000
Job Title

An Assistant Floor Manager is responsible for the day-to-day operations of a floor.

  • Checking the daily cash balance and maintaining accurate accounting records, ensuring that all financial transactions are handled efficiently.
  • Providing exceptional customer service by interacting with customers, responding to their queries, and resolving any discrepancies in a timely manner.
  • Serving food or beverages to patrons, preparing specialty dishes as required, and fostering a positive dining experience.
  • Assisting in taking orders, performing cashiering duties, and maintaining a clean environment to ensure customer satisfaction.
  • Preparing ice and hot beverages to meet customer needs, promoting a welcoming atmosphere.

About the Role

Key Responsibilities:
  • Multitasking and prioritizing tasks effectively, meeting deadlines and increasing productivity.
  • Utilizing Microsoft Office skills for efficient record-keeping and data management.
  • Managing inventory and controlling stock levels, reducing waste and minimizing costs.
  • Providing excellent customer care and service, resulting in high customer satisfaction ratings.
  • Cashiering and handling financial transactions accurately, adhering to company policies and procedures.
  • Leading teams and fostering a positive work environment, encouraging collaboration and open communication.
  • Scheduling and managing workloads efficiently, balancing tasks and meeting objectives.
  • Delivering service excellence and meeting customer expectations, driving business growth and success.

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