Executive, Health and Wellbeing
3 days ago
Executive, Health and Wellbeing:
The National University Health System Pte. Ltd. is seeking an Executive, Health and Wellbeing to lead community care team operations in assigned areas.
Key Responsibilities:
- Support community care team operations to promote healthy lifestyles in assigned areas, including transition care programmes and community health posts.
- Engage with community partners to collaborate on resident healthcare and coordinate community operations.
- Plan and execute operations in assigned areas, including data analysis, workload monitoring, and KPI performance monitoring.
- Enhance community operations to improve care and resident experience through pilot new programmes, evaluation of technology for workflow improvement, and evaluation of pilot programme success.
- Contribute to patient experience efforts to improve resident experience and quality of care by managing feedback from all sources, investigating concerns with stakeholders, evaluating feedback, and identifying potential service gaps.
Requirements:
- Bachelor's Degree in a relevant field.
- Relevant experience in healthcare, operations, or customer service.
- Minimum 2 years of experience in a leadership role.
- Strong writing, communication, and interpersonal skills.
- Ability to manage complaints and feedback.
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