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Group Legal Authorisation Specialist

1 week ago

Singapore DBS Bank Limited Full time
About Us

At DBS Bank Limited, we value trust and integrity above all else. Our Group Legal, Compliance & Secretariat team plays a critical role in maintaining our reputation and protecting our customers' interests. We're looking for a skilled Group Legal Authorisation Specialist to join our team and contribute to our mission.

As a key member of our team, you will be responsible for delivering quality services to our customers, merchants, and other acquiring banks. You will also play a crucial role in ensuring the bank's interests are protected by vigilantly monitoring and mitigating potential risks.

Your Responsibilities
  • Process and approve authorisation requests and referrals from merchants and other banks.
  • Handle enquiries and complaints from merchants and cardholders; undertake investigative and follow-up action to ensure that complaints are properly resolved.
  • Educate merchants on the correct card acceptance and authorisation procedures.
  • Attend to and process Lost/Stolen Card reports from branches.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.