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Ambitious Client Relationship Builder
2 weeks ago
Client Team Leader Position
">We are seeking an ambitious Client Manager to join our fast-paced Client Management team in Sydney. As a key member of the team, you will work closely with existing staff and other functions across the group to deliver exceptional customer experiences.
">Key Responsibilities:
">- ">
- Be the trusted partner for our clients, driving business growth, retention, and success.">
- Onboard new clients with energy and clarity, setting them up for long-term impact.">
- Support engagement strategies, training, and client events that build lasting relationships.">
- Keep our CRM and data sharp, ensuring clients have the most up-to-date information.">
- Deliver ongoing client training and education, empowering users to make the most of our platform's tools and insights.">
- Support the development and execution of client-facing events, strengthening relationships and engagement.">
- Analyse usage and identify opportunities to boost client satisfaction and growth.">
Requirements:
">To succeed in this role, you will need strong communication skills, PR industry knowledge, and experience with CRM and project management.
">You Will Thrive If:
">- ">
- You are a creative, organized, and confident presenter.">
- You are a relationship builder who excels in fast-paced teams.">
- You hold a degree or equivalent experience.">
About This Opportunity
">This is an excellent chance to develop your career in a dynamic environment. You can expect:
">- ">
- Training and development to support your growth.">
- A hybrid working model coupled with a central Sydney office.">
- 20 days annual leave plus company events.">
- A supportive, diverse, and ambitious culture.">
About Us
">We are a tech company building connections between communications and media industries across the Asia-Pacific region, Australia, and New Zealand.
">We work closely with journalists and public relations professionals to update our comprehensive information platform, publish breaking news, and host regional networking and educational events.
">We value inclusion and diversity and encourage all qualified individuals to apply for this position.
"]},