
Relationship Builder
2 weeks ago
Job Title: Relationship Builder
About the Role:
We are seeking a skilled and customer-focused professional to join our team as a Relationship Builder. In this role, you will be responsible for delivering exceptional customer service and creating a welcoming experience for clients at our hair removal studio.
Main Responsibilities:
- Provide a friendly and hospitable welcome to customers
- Handle calls and enquiries in a professional, courteous and polite manner
- Attend to customers' enquiries or appointment bookings through phone calls, WhatsApp or face-to-face interactions
- Assist with booking, changing and cancellation of appointments
- Promote products, services and packages to boost sales opportunities
- Deliver product knowledge to customers through effective communication
- Manage and maintain the salon's tidiness and cleanliness
Necessary Skills and Qualifications:
- Passion for beauty services
- Commitment to deliver high standards of customer service
- Strong interpersonal and communication skills
- Able to operate basic computer applications
Team Benefits:
- 5 days work week, retail hours
- Completion Bonus
- Referal Program
- Career Progression
- Pick up a new skillset
- F&B and Beauty perks and discounts available
- Sales commission and Incentives
What We Offer:
Candidates with no prior experience are welcomed, training will be provided. Our team is committed to helping you grow and develop your skills, so don't worry if you're new to the industry. We'll provide you with all the necessary tools and support to succeed.
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