Food and Beverage Service Professional

4 weeks ago


Singapur, Singapore Commonwealth Concepts Full time

Job Title: F&B Server

About the Role:

We are seeking a highly skilled and experienced F&B Server to join our team at The Marmalade Pantry. As a key member of our service team, you will be responsible for delivering exceptional customer service to all guests, ensuring a memorable dining experience.

Key Responsibilities:

  • Provide exceptional customer service, ensuring a high level of satisfaction and loyalty.
  • Take reservations and inquiries, and greet guests promptly and courteously.
  • Present menus and share promotions, specials, and items to customers, making recommendations and upselling opportunities.
  • Take and repeat orders accurately, and inform guests of estimated serving times.
  • Key orders in the Point-of-Sale system efficiently, and assist with clearing and setting tables for different meal periods.
  • Serve food and beverages according to guests' orders, and process payments and checks promptly.
  • Maintain a clean and organized workspace, adhering to food and beverage safety and hygiene policies and procedures.
  • Escalate guest complaints to the duty manager if unable to resolve the issue.

Requirements:

  • Candidate must possess at least a Primary/Secondary School or equivalent qualification.
  • At least 1 year of working experience in the related field is required for this position.
  • Applicants must be willing to work in Changi Village Road.
  • Captain role will be given if the candidate oversees a team of servers assigned to their shift.

Benefits:

  • Annual and Medical Leave
  • Marriage/Child Care/Maternity/Compassionate/Paternity Leave
  • Employee Birthday/Marriage/New Born Vouchers
  • Group Insurance Coverage
  • Dental Benefits
  • Long Service Award
  • Staff Discount Card
  • Annual Wage Supplement
  • Annual Increment


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