Food and Beverage Service Associate

1 week ago

Singapur, Singapore RAFFLES Full time
Job Title: Food and Beverage Service Associate

We are seeking a highly skilled and enthusiastic Food and Beverage Service Associate to join our team at Raffles Hotel Singapore.

Job Summary

The Food and Beverage Service Associate is responsible for delivering exceptional service to our guests, ensuring a memorable dining experience that exceeds their expectations.

Key Responsibilities
  • Provide outstanding service to guests, ensuring their needs are met and exceeded.
  • Assist colleagues and guests efficiently and professionally.
  • Take responsibility for residents' and guest belongings in the restaurant or bars.
  • Have extensive knowledge of our food & beverage menus to service our product effectively.
  • Offer menu options and advice, take orders, and serve food in a timely and efficient manner.
  • Anticipate guests' needs and verify their satisfaction with each table during each course served.
  • Use the guest name appropriately and communicate it to restaurant colleagues and managers.
  • Keep all side stations clean at all times and maintain a high level of personal presentation.
  • Participate in training activities to improve knowledge and skills.
  • Attend daily briefing and monthly meetings conducted by the manager.
Requirements
  • Certificate or diploma in hospitality or related field or minimum of 6 months hands-on experience in food service position, similar operations style.
  • Retail or guest interaction experience.
  • Food and/or beverage knowledge (personal interest/professional).
  • Interpersonal skills – communicates easily/openly with integrity towards own action.
  • Communication skills in English spoken/written.
  • Reliable and consistent.
  • Personal presentation, clean/tidy.
  • Comes across as enthusiastic, energetic.
  • Can work as part of a team.
  • Guest and people-oriented.
  • Creative and open-minded.
  • Flexible and adaptable to different working locations.
Benefits
  • 5-day Work Week.
  • Duty Meals are provided.
  • Colleagues' Discount and/or Preferential Room Rates at worldwide Accor Hotels.
  • Flexible Benefit – Dental/Optical/Vacation Expenses/Children's Education.
  • Medical and Wellness Benefit.
  • Comprehensive Insurance Coverage.
  • Local/Overseas Career Development & Growth Opportunities.
  • Holistic Learning and Development Opportunities.

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