High-Tech Solutions Architect for Data Center Expansion
1 month ago
We are a leading provider of data center infrastructure, committed to delivering reliable, efficient, and sustainable solutions to our customers.
Job SummaryWe are seeking an experienced Customer Solutions Engineer to join our team. In this role, you will be responsible for supporting the development and execution of technical solutions programs, working closely with internal teams and external customers.
Main Responsibilities:- Provide active support to the RFP process, including preparing project-specific response spreadsheets, folder structures, and kick-off email drafts;
- Support the upload of responses and documentation to customer portals;
- Manage RFP notifications, exporting data from customer portals, formatting into Vantage's response template, following up with subject matter experts, and updating approved responses;
- Help develop customer-specific presentations;
- Design proposal templates incorporating Vantage's latest schematics, diagrams, and features;
- Develop technical support for the sales team;
- Support work with client requirements regarding capacity needs and timing, coordinating those requirements with Vantage's capabilities;
- Demonstrate a proactive approach to Solutions Engineering by building and growing the role to meet the needs of Vantage and its customers;
- Prepare and deliver technical proposals, design architectural overviews;
- Support discussions on detailed network, power, cooling, and space assessment of customers' current and proposed IT environments.
- Bachelor of Science in Mechanical, Electrical, Structural Engineering, Architecture, or equivalent work experience;
- Fluency in English;
- Experience in designing critical infrastructure or data centers (a plus);
- Excellent organization skills, including document management;
- Positive attitude towards assigned tasks;
- Ability to work in a dynamic environment;
- Excellent PowerPoint presentation skills and a sense of aesthetics;
- Excellent communication and interpersonal skills to effectively work with and present information to the team.
We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations. Our total compensation package is above market, reflecting our commitment to attracting and retaining top talent. We operate with No Ego and No Arrogance, valuing each other's strengths and respecting weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do.
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