Hotel Receptionist

1 day ago


Singapore VILLAGE HOTEL KATONG Full time
Role Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Senior Guest Service Assistant at Village Hotel Katong. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless service delivery.

Key Responsibilities

• Create memorable guest experiences by providing warm and personalized service
• Collaborate with the Assistant Manager to address guest complaints and requests
• Maintain accurate knowledge of guest arrivals, events, and hotel amenities
• Communicate effectively with colleagues to ensure efficient service delivery
• Handle guest baggage and transport with care and attention to detail

Requirements

• Minimum completion of PSLE or equivalent
• Ability to work rotating shifts, weekends, and Public Holidays
• Positive attitude with excellent communication and interpersonal skills
• Willingness to learn and adapt to new situations

What We Offer

• Competitive salary and benefits package
• Opportunities for career growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application with your resume and a cover letter outlining your relevant experience and skills.
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