Service Staff Member

2 weeks ago

Singapore beBeeHospitality Full time $3,000 - $4,500

We are looking for a highly skilled Service Staff Member to join our team. In this role, you will be the face of our establishment, responsible for providing exceptional customer service while ensuring smooth operations.

Key Responsibilities:

  • Greet customers warmly and create a positive dining experience
  • Answer customer questions about the menu
  • Make recommendations when needed
  • Promote daily specials
  • Take orders accurately and efficiently using the POS ordering software
  • Serve food and beverages promptly
  • Address customer concerns or complaints politely and efficiently
  • Ensure good customer service
  • Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages (if needed)

Food and Beverage Handling:

  • Serve food and beverages according to established standards
  • Maintain a clean and organized work area
  • Ensure proper food handling practices

Transactions:

  • Process payments accurately and efficiently
  • Handle cash and credit card transactions
  • Make change (if needed) and provide receipts

General Operations:

  • Set up and clear tables
  • Maintain a clean and tidy dining area
  • Maintain cleanliness of the washroom
  • Weekly wine inventory check
  • Assist with other tasks as assigned by management

Other Requirements:

  • 2 to 3 years of similar working experience, preferably in a western restaurant
  • Good customer service skills
  • Good communication skill
  • Serving wine skill will be preferred

Benefits:

  • Opportunity to work in a fast-paced environment
  • Chance to develop your customer service skills
  • Ability to work independently

Others:

  • Create a positive customer experience
  • Follow all relevant health department regulations
  • Practice hygiene
  • Maintain a positive and passionate attitude
  • Able to work independently

Skills:

  • Customer Service Oriented
  • Customer Experience
  • Housekeeping
  • Multitasking Skills
  • Inventory
  • Team Spirit
  • Attentive
  • Restaurant Management
  • Wine
  • Cashiering
  • Communication Skills
  • Customer Oriented
  • Customer Satisfaction
  • Team Player
  • Customer Service
  • Able To Work Independently

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