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Attractions Operations Lead

1 week ago

Singapore Sentosa Development Corporation Full time
Job Description

This is a key leadership role that oversees the operations of attractions within our organization. The successful candidate will have excellent leadership and interpersonal skills to motivate and direct crew members.

Key Responsibilities
  • Provide guidance and direction to crew members to ensure they meet departmental standards.
  • Assist with training new and current crew members to enhance their skills and knowledge.
  • Maintain accurate records of lead observations, daily operating reports, ride/show quality reports, time keeping sheets, scheduling requests, and crew member availability.
  • Address guest concerns promptly and resolve issues efficiently.
  • Ensure park readiness to deliver an exceptional guest experience.
Requirements

The ideal candidate should possess:

  • A GCE 'N'/ 'O' Levels/ ITE Certificate/ Diploma in Tourism or any relevant discipline.
  • Experience in operations is advantageous.
  • Ability to work flexible hours, including evenings, weekends, and public holidays.
  • Capacity to work in a fast-paced environment with varying weather conditions.