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Social Work Specialist

3 weeks ago

Singapore beBeeSocialWorker Full time $52,000 - $86,000
Social Work Specialist

We are seeking a dedicated Social Work Specialist to join our Community Care team. As a key member, you will play a critical role in providing casework management and counselling through social work assessments and interventions for End Stage Renal Disease (ESRD) patients.

Key Responsibilities:
  1. Casework Management and Intervention:
  • Manage ESRD patients in dialysis centres or home dialysis (HD/PD) through client engagement, conducting interviews, data collection, case assessment (BPSS, risk & needs assessment, and other relevant assessment tools), case conceptualisation, case planning, and intervention plans for best patient outcomes.
  • Identify presenting/underlying issues and problems to design a care plan to enhance/maintain and promote the psychosocial functioning of patients.
  • Conduct FFRs (Financial Fee Reviews) and placement on subsidies and welfare programmes.
Counselling and Support:
  • Conduct visits to dialysis centres, homes, or hospitals to provide supportive counselling.
  • Facilitate patient and caregiver support group programmes.
  • Advocate for the protection of patient's dignity, confidentiality, and rights.
Collaboration and Networking:
  • Collaborate with healthcare professionals internally and externally in total patient management.
  • Network with government, community, social agencies, or individuals to mobilise social resources to meet patient's needs.
Documentation and Reporting:
  • Document bio-data of patients and interventions in the clinical system for records, complete timely online case documentations (case session recordings, follow-up recordings, risk and needs assessment, social reports, patient feedback forms, etc.).
Required Skills and Qualifications:
  1. Education:
  • Bachelor's degree majoring in Social Work/GDipSW from an accredited institution.
Professional Certification:
  • Registered Social Worker (RSW) with the Singapore Association of Social Workers.
Experience:
  • Minimum 3-4 years in direct social work practice in a social service agency.
Benefits:
  1. Strong Communication Skills: Enables effective interaction with patients, families, and healthcare teams.
  2. Empathy and Compassion: Helps build rapport and provide emotional support to patients and their families.
  3. Problem-Solving Abilities: Facilitates the development of practical solutions for patients' psychosocial and financial challenges.
  4. Organisational and Time Management Skills: Essential for managing multiple cases and ensuring timely follow-up and documentation.
  5. Adaptability and Flexibility: Ensures smooth handling of dynamic and evolving patient needs.
  6. Collaboration and Teamwork: Promotes seamless integration with healthcare professionals and external agencies.
Personal Attributes:
  1. Resilience and Stress Management: Critical for handling emotionally challenging situations.
  2. Ethical Conduct and Integrity: Builds trust and ensures confidentiality.
  3. Cultural Sensitivity: Enhances ability to connect with patients from diverse backgrounds.
  4. Self-Motivation and Initiative: Drives continuous improvement in patient care.