Senior Credit Associate, Group Credit Professional
3 weeks ago
We are seeking a highly skilled Senior Credit Associate to join our Group Credit team. As a key member of the team, you will be responsible for managing customer relationships and ensuring timely payments.
About the RoleThis is a fantastic opportunity for an experienced professional looking to take their career to the next level. You will work closely with supervisors to resolve complex cases and contribute to the development of risk management strategies.
Key Responsibilities- Remind customers of overdue payments and provide information on payment amounts and due dates
- Negotiate with customers who are unable to fulfill payment obligations
- Respond to customer inquiries and provide prompt services
- Follow up with customers via various communication channels
- Update customer conversations in the collection system
- Collaborate with supervisors to resolve irregular cases
To succeed in this role, you will need excellent customer service skills, strong analytical abilities, and the ability to multitask. You should also have experience with Microsoft Office tools and be able to communicate effectively.
The ideal candidate will have a strong background in credit management and excellent negotiation skills. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.
Estimated Salary: SGD 60,000 - SGD 80,000 per annum-
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