Operations Analyst, Asset Services Expert

7 days ago


Singapore This Is An IT Support Group Full time

Company Overview

This Is An IT Support Group is a leading organization in the field of asset management. We are committed to delivering exceptional services to our clients.

Job Description

We are seeking an Operations Analyst, Asset Services to join our team. The successful candidate will be responsible for coordinating portfolio transfers and securities transfers in the Global markets. This includes working closely with the Business on client transfers, ensuring all relevant approvals are obtained, and providing seamless services to the front office.

The incumbent will handle pre-processing checks for all transfers, coordinate portfolio transfers, and ensure smooth transitions of client assets. They will also manage daily requests for security transfer, effectively resolve failed transfers, and adhere to procedures and control guidelines.

In addition, the Operations Analyst will provide excellent customer service, manage stock and cash breaks, perform end-of-day control checks, and escalate any deviations to procedure. They will also identify control gaps and work with the team to review process efficiency and deliver improvements.

Required Skills and Qualifications

To succeed in this role, you will need:

  • a good understanding of Microsoft Office
  • clear written and verbal communication skills
  • a client-oriented mindset
  • meticulous attention to detail
  • ability to work independently and drive initiatives forward
  • ability to work effectively with both front office and support staff at all levels
  • ability to perform ad-hoc system testing

Benefits

We offer a range of benefits to our employees, including attractive remuneration packages, non-financial benefits, and opportunities to develop your potential within OCBC Group's global network of subsidiaries and offices.



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