Programme Coordinator

5 days ago


Singapore PSB Academy Pte Ltd Full time
Job Description:

The Programme Coordinator plays a pivotal role in ensuring the smooth delivery of assigned programmes at PSB Academy Pte Ltd. As a key contact person, you will be responsible for coordinating all aspects of programme management, including setting up LMS course pages in a timely manner and providing prompt and accurate information to students and relevant stakeholders. You will also support lecturers on administrative matters, release examination information, and monitor student pass validity.

Additional responsibilities include organizing orientation for new students, preparing start classes/start term information, and working closely with Customer Management staff to resolve student issues. You will process re-enrolment, re-exams, deferments, extensions, exemptions, programme transfers, and withdrawals, as well as monitor attendance and administer warning letters/exam barring letters. Regular class visits and engagement with parents/guardians are also essential parts of this role.

Conducting module evaluations, focus groups, and student surveys will help identify areas for improvement, while supporting students on the student portal, LMS, and other systems is crucial for their success. Your meticulous and self-motivated nature, combined with strong organization skills and proficiency in Microsoft Office applications, will make you an invaluable asset to our team.

In this role, you will have the opportunity to develop your skills in data management, finance, exams, events support, and more. If you are looking for a challenging and rewarding position that offers opportunities for growth and development, we encourage you to apply.

Requirements:
  • Degree in any discipline with at least a year of experience.
  • Meticulous and self-motivated with strong organization skills.
  • Possess good time management and administration skills.
  • Able to work individually and as a team player with a customer-oriented mindset and good communication skills.
  • Able to work under pressure in a fast-paced work environment.
  • Proficient in Microsoft Office applications.


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