Manager (Programme Development)
2 weeks ago
Programme Operations and Service Management
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- Collaborate with schools in the academic development of work-integrated education programmes from the perspective of opportunity sourcing and placement support.">
- Work closely with schools and other career services support to ensure that students who are enrolled for internship programmes are adequately supported and placed to appropriate internship opportunities.">
- Manage entire work processes and monitor performance.">
- Take the initiative and take the lead to identify and pre-emptively address operational issues.">
- Resolve internship related issues arising from either students and/or internship organization.">
- Collaborate with stakeholders and partners to improve processing outcome.">
Accounts Management and Stakeholders Management
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- Manage relationship with relevant internship partner organizations to ensure supply of good opportunities with full-time employment potentials.">
- Develop close working relationship with all relevant stakeholders both externally and internally to positively impact on the programmes and their expected outcome.">
- Explore and leverage on the use of innovation to optimize student's learning and employability outcome.">
Performance Reporting
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- Develop and manage programme performance reporting for performance tracking.">
- Manage cross-functional collaboration to enhance performance outcome.">
Innovation and Improvements
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- Develop insights on programme performances to improve on the collective work environment and performance outcome.">
- Contribute innovative including maximizing use of technology to improve overall performance and outcome.">
- Champion changes to systems and processes.">
Key Requirements:
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- At least 8 years of working experiences in internship/training management and service delivery experience preferably in tertiary education, adult education sectors and/or government agencies environment.">
- Prior experience in managing projects within a team, and/or across different teams in an organization.">
- Experience in providing career coaching and/or consultation support would be advantageous.">
- Successful track record in the management of internships/ cooperative education/ work-study degree programme/ workplace learning/ performance enhancement or adult education highly advantageous. A good understanding in the areas of business development, customer services management, business operations and use of data to support decision making.">
- Able to work with diverse groups of stakeholders.">
- A proficient written and oral communicator.">
- Have a keen eye for details."]},
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