
Support Client Success Specialist
6 days ago
We are seeking a skilled Relationship Manager Assistant to support our team in delivering exceptional client service. As a key member of our team, you will be responsible for providing administrative support, managing client relationships, and ensuring seamless transaction processing.
About the RoleThe ideal candidate will have a strong background in banking and customer service, with excellent communication and interpersonal skills. You will work closely with our Relationship Managers to identify opportunities to improve client satisfaction and retention.
Your primary responsibilities will include:
- Providing administrative support to our Relationship Managers, including data entry, document preparation, and record-keeping.
- Managing client relationships, responding to queries, and resolving issues in a timely and professional manner.
- Coordinating transactions, preparing documents, and ensuring compliance with regulatory requirements.
- Collaborating with internal stakeholders to achieve business objectives and drive client growth.
To be successful in this role, you will need:
- A Bachelor's Degree in a relevant field (e.g., Business, Finance, or Marketing).
- At least 3 years of experience in a banking or financial services role.
- Strong knowledge of banking products and services, including foreign exchange, bonds, equities, derivatives, fund management products, and financial structures.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
We offer a dynamic and supportive work environment, with opportunities for career growth and development. As a key member of our team, you will receive:
- A competitive salary and benefits package.
- Ongoing training and professional development opportunities.
- The chance to work with a talented team of professionals who share your passion for delivering exceptional client service.
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