Technical Support Team Lead Manager

Silverfort is a cyber-security startup that develops a revolutionary identity protection platform. Using patented technology, our product enables strong authentication across entire corporate networks and cloud environments, without any modifications to endpoints and servers. In addition, we use advanced behavior analytics to apply adaptive authentication...

Silverfort is a cyber-security startup that develops a revolutionary identity protection platform. Using patented technology, our product enables strong authentication across entire corporate networks and cloud environments, without any modifications to endpoints and servers. In addition, we use advanced behavior analytics to apply adaptive authentication...

Roles & ResponsibilitiesAct as a point of escalation for complex technical issues, troubleshooting and resolving advanced hardware, software, and network problems. Assign, prioritize, and delegate service requests and technical issues, ensuring they are addressed in a timely manner within defined Service Level Agreements (SLAs). Monitor and track ticket...

Roles & ResponsibilitiesEnterprise Support organization’s mission is to deliver value for customers in APAC with a focus on GCR, Indonesia, Malaysia & India by providing strategic, personalized, and proactive technical support across Meta product priorities.We strive to deliver service excellence so businesses can thrive on our platforms in an open and...

Roles & ResponsibilitiesRole: Team LeadJob Description:Provide L2 On-site/Remote IT Support and fulfill service requests for Client employees in all Client locations. Asset Tracking: Track all corporate devices from purchase to disposal. Ticket Management: Responsible for the end-to-end process of all new tickets in the ESM tool, including:First call...

Ademco is seeking a Technical Support Lead to join our team. In this role, you will play a key part in supporting our implementation partners, customers, and end-users in deploying and optimizing our cloud platform and associated IoT solutions.Your work will involve:Developing a deep understanding of the cloud platform, mobile application, IoT hardware, and...

Roles & ResponsibilitiesProvide technical support to customers on UPS,DC Systems and battery coordinate with end-users on-site Installation, commissioning, repair/maintenance Ensure safe working environment Provide training on start up and operational of UPS and DC systems Proactive follow up with maintenance contracts Any other adhoc duties as...

Roles & ResponsibilitiesYou will be leading a technical support team of 5 members for a financial institution to provide system and application support for output management systemsResponsibilitiesLeading a team to provide level 2 support for both infrastructure and application Ensuring smooth running of infra and application Managing Incidents and issues...

Roles & ResponsibilitiesPrimary ResponsibilitiesTeam Leadership & Management Lead, supervise, and mentor the technical support team, fostering productivity and morale. Conduct regular training sessions to keep the team updated on new technologies and support protocols. Define clear goals, objectives, and performance expectations for team members. Oversee...

Roles & ResponsibilitiesPrimary ResponsibilitiesTeam Leadership & ManagementLead, supervise, and mentor the technical support team, fostering productivity and morale. Conduct regular training sessions to keep the team updated on new technologies and support protocols. Define clear goals, objectives, and performance expectations for team members. Oversee...

Roles & ResponsibilitiesWe are seeking a highly skilled and motivated Technical Lead with deep expertise in the .NET framework and a strong understanding of the Microsoft stack. The ideal candidate will possess proven experience in leading development teams, driving technical architecture, and delivering high-quality software solutions. Experience with...

Business Function Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through...

Roles & ResponsibilitiesPosition OverviewSenior Manager, Technical Support - APAC leads a global technical support management team with a focus on helping customers adopt industry-leading 3D design, engineering, and entertainment software. We achieve this by providing solutions, direction, and troubleshooting for technical support issues as well as leading...

Roles & ResponsibilitiesWe are seeking a skilled and motivated Technical Lead to join our team. In this role, you will oversee a team of IT specialists, system administrators, and network engineers to deliver managed endpoint services, SaaS applications, and infrastructure solutions. You will work alongside with Project Manager and play a crucial role in...

Roles & ResponsibilitiesWe are seeking a skilled and motivated Technical Lead with expertise in managing a team of developers and data analysts to drive outcomes in solution development and Power BI dashboards. The ideal candidate should have deep technical knowledge in building applications on .NET and strong problem-solving skills, with the ability to...

Roles & ResponsibilitiesWe have partnered with a multinational company to search for a Technical Support Manager dealing with a range of marine electronics. If you have experience dealing with electronics in technical capacity, please apply for the position.Responsibilities• To provide active support and assistance to sales and aftersales teams,• To...

Roles & ResponsibilitiesWe are seeking an experienced Technical Lead with expertise in C# .NET and Microsoft Azure to lead development teams in designing, building, and deploying cloud-native applications. The ideal candidate will have strong hands-on experience in software development, solution design, and cloud deployment, particularly within financial...

Roles & ResponsibilitiesJob Description:A Technical Support Manager plays a crucial role in overseeing and managing the technical support team to ensure high-quality service delivery.Primary Functions:Team Leadership and ManagementSupervise and mentor the technical support team to maintain productivity and morale. Conduct regular training sessions to ensure...

Roles & ResponsibilitiesAbout the Role:We are looking for a highly skilled Tech Lead to drive the technical vision, development, and delivery of innovative solutions. As a Tech Lead, you will work closely with cross-functional teams, mentor developers, and ensure the successful execution of software projects. You will play a crucial role in defining best...

Roles & ResponsibilitiesAbout iWVAt iWV (ICONZ-Webvisions), our vision is to be the trusted and preferred go-to business partner for enterprise cloud and managed services as businesses and companies embark on their digital transformation journeys. Every day, we don't just dream about castles in the cloud, a team of dedicated group is actively creating...