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Assistant Outlet Manager

2 months ago

Singapore NIWA PTE. LTD. Full time
{"Roles & Responsibilities": "Key Responsibilities

Umisushi is going halal

We are seeking a highly skilled and experienced Assistant Outlet Manager to oversee the daily operations and service delivery of assigned outlets. As a key member of our team, you will be responsible for executing marketing and promotional strategies for the brand.

Responsibilities

  • Collaborate with the Area Manager to ensure compliance with health and safety standards and food handling hygiene regulations.
  • Oversee the smooth operations of up to 3 outlets, ensuring seamless service delivery and customer satisfaction.
  • Plan and maintain a safe level of outlet inventory, adhering to strict receiving, checking, and storage procedures.
  • Conduct regular food quality and customer service checks to ensure high standards are met.
  • Stay up-to-date with MOM regulations and laws, ensuring compliance and adherence.
  • Develop and implement effective staff scheduling to maximize manpower resources and productivity, while controlling labor costs.
  • Identify opportunities to reduce operating costs and wastage, increasing profitability through cost-cutting measures.
  • Analyze monthly P&L statements and implement actions to improve results.
  • Ensure accuracy in petty cash claims and maintain accurate records.
  • Verify all sales takings, including cash deposits and credit card payments, to ensure accuracy.
  • Ensure timely deposit of cash takings from outlets.
  • Handle all outlet administrative duties, submitting necessary records and paperwork to the corporate office on time.
  • Conduct monthly stock checks and maintain accurate inventory records.
  • Provide training and development opportunities for staff at outlets.
  • Enforce discipline and maintain a high level of morale among staff at outlets.
  • Conduct performance appraisals for all staff.
  • Recruit non-managerial staff and coordinate with Corporate HR for appointment letters and uniforms.
  • Maintain the appearance and upkeep of outlets, equipment, and fixtures.
  • Handle customer feedback and complaints effectively.
  • Coordinate and execute promotions and marketing activities developed by the Marketing Department.
  • Perform ad-hoc duties as assigned.

Requirements

  • 'O' level or minimum 2 years' experience in a similar role or position.
  • Experience in supervising, training staff, and team building.
  • Excellent interpersonal and communication skills.
  • Strong organizational and time management skills.

Interested candidates are invited to apply online with a comprehensive resume, via the "Apply Now" button below.

We appreciate your interest and regret that only shortlisted candidates will be notified.

Tell employers what skills you have

Leadership
Food Quality
Inventory
Marketing
Compliance
Deposits
Cashiering
Communication Skills
Team Building
Customer Service
Performance Appraisal
Scheduling
Training Staff
Service Delivery"}