Head of IT Infrastructure Solutions

We are seeking an experienced leader to head our IT infrastructure solutions team.

The ideal candidate will have a minimum of 20 years of experience in senior technical positions responsible for managing regional IT infrastructure environments with project management experience.

Key Responsibilities:

• Strategize and manage the full product lifecycle of the End User stack comprising VDI Desktops Mobile Devices BYOD COD M365 suite Endpoint security products AD and associated products.
• Build and maintain each product family with a focus on continuous improvement using modern practices like Agile or Kanban methodologies.
• Responsible for vendor relationships maintaining a product backlog ensuring product scalability and security integrating the latest industry trends into product solutions and collaborating with cross-functional teams for alignment with strategic goals.
• Stays up to date with industry innovations proposes cloud-based and innovative solutions to meet evolving needs drives technical strategy is aware of regulatory changes and proactively identifies new technologies and methodologies to enhance product orchestration.

Requirements:

• Minimum 20 years of experience in senior technical position responsible for managing regional IT infrastructure environments with project management experience.
• Experience in Operating System Packing Desktop Virtualization Active Directory M365 Messaging and collaboration platforms Collaboration platforms and communication tools.
• Experience in dealing with vendors and vendor governance.
• Project management experience.
• Experience in a Financial Services or large complex and/or global environment.
• Infrastructure troubleshooting build and deliver experience a must.
• Experience of having led Infrastructure support teams.
• Proven success in overseeing all elements of the product and project development lifecycle.
• High effectiveness in managing cross-functional teams.
• Experience in delivering finely tuned product marketing strategies.
• Exceptional writing and editing skills combined with strong presentation and public speaking skills.
• Understand Total Cost of Ownership (TCO) principals at a high level.
• Excellent leadership skill.
• Excellent Analytical Troubleshooting and Problem-solving skills.
• Good verbal and written communication and able to manage key stakeholders i.e. project team security compliance and IT operations.
• Strong experience in communication and messaging product management role.
• Good understanding on basic networking technology e.g. TCP/IP latency capacity management etc.
• Good knowledge in virtualization/hypervisor technologies on various operating platforms.
• Able to independently make decisions with minimal direction from manager based on industry knowhow and product expertise.
• Has strong portfolio management skills to be able to manage this huge portfolio of products that has a direct impact to end users.
• Degree in Computer Science Engineering or a related technical discipline.
• ITIL certification is preferred.
• Previous experience in Product Management Operations and deployment management.
• Proven success as a product manager in a non-managerial role.
• Demonstrable in-depth knowledge in cloud-based collaboration solutions.
• Technical certifications like in prime vendor (AWS MS Azure etc.) solutions and cloud-based products.
• Excellent leadership skill.