Hotel Operations Manager
2 days ago
We are seeking a highly skilled and experienced Resident Manager to join our team at Cenizaro Hotels & Resorts.
Key Responsibilities:- Hotel Operations: Assist the General Manager in the day-to-day running of the hotel, ensuring seamless operations and exceptional guest experiences.
- Financial Management: Oversee financial matters, including budget forecasting, control, and staff training on financial aspects of customer service.
- Service Excellence: Set a high standard of service excellence for staff under your authority, promoting a culture of exceptional customer service.
- Staff Training: Train staff to meet service standard requirements, ensuring they are equipped to deliver outstanding service.
- Marketing and Sales: Develop and implement detailed marketing and sales plans to drive business growth.
- Security and Safety: Identify and address potential security problems and safety hazards, ensuring a secure environment for guests and staff.
- Issue Resolution: Resolve on-site issues promptly and effectively, addressing guest, employee, or property-related concerns.
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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