
Senior System Access Specialist
2 weeks ago
We are seeking a highly skilled and experienced System Access Operations Manager to join our team. As a key member of our operations department, you will be responsible for ensuring the smooth operation of our IT systems and providing exceptional customer service to our clients.
Job Description:- Manage day-to-day system access requests and incidents within set service level agreements (SLAs).
- Collaborate with stakeholders to support delivery on projects and initiatives.
- Liaise with business stakeholders to manage service level expectations.
- Bachelor's degree holder with 8+ years of work experience in a related field.
- Strong command of Identity and Access Management (IAM) concepts and operations.
- Knowledge of identity and access solutions/toolsets and banking applications/systems.
- Knowledge of ITIL and local banking regulations and standards.
- Meticulous documentation and records retention.
- Audit artefact management.
- Support the development and implementation of policies and procedures.
- Participate in process improvement initiatives.
- Develop and maintain relationships with stakeholders.
We are a leading organization in the financial industry, committed to delivering exceptional services to our clients. We offer a dynamic and challenging work environment that fosters growth and development.
Skills: MES
Regulatory Compliance
IAM
IDS
VSS
Active Directory
Cyber Risk
System Testing
Industrial Engineering
Private Banking
System Design
Identity & Access Management
IT Risk Management
Cyber Risk Management
Service Level Management
ITIL
Regulatory Reporting
Audit
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