Freight Forwarding Department Head

1 week ago


Singapore UNION AIR FREIGHT (SINGAPORE) PTE. LTD. Full time

**Role Summary:

The Sales Support Manager will play a critical role in driving business growth by delivering exceptional customer service and support. The successful candidate will have a proven track record of success in sales, sales support, or customer service roles within the freight forwarding or logistics industry.

**Key Performance Indicators (KPIs):

  • To achieve high levels of customer satisfaction through effective issue resolution and timely communication.
  • To develop and implement strategies to improve customer relationships and increase sales revenue.
  • To collaborate with Management to identify and pursue opportunities for market expansion and growth.

**Requirements:

  • Minimum 10 years of experience in sales, sales support, or customer service role within the freight forwarding or logistics industry.
  • Proven leadership and team management skills.
  • Strong problem-solving, communication, and interpersonal skills.
  • Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.


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