Guest Service Representative

6 days ago

Singapore beBeeCustomerFocused Full time $40,000 - $60,000
Job Title: Guest Services Associate

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Associate.

In this role, you will be responsible for delivering exceptional service to our guests, ensuring their needs are met, and exceeding their expectations. This includes assisting with trip arrangements, providing information on casino amenities, and facilitating guest requests in a timely and professional manner.

To achieve this goal, the ideal candidate must possess excellent communication skills, be able to work well under pressure, and demonstrate a commitment to providing personalized service to each guest. Previous experience in a similar role or industry would be advantageous but not necessary, as we provide comprehensive training to ensure success.

This is an exciting opportunity for individuals who thrive in fast-paced environments and enjoy working with people from diverse backgrounds. If you have a passion for delivering world-class service and making every guest feel valued, then we encourage you to apply for this dynamic role.

Key Responsibilities:
  • Provide exceptional guest service, addressing queries, and resolving issues promptly and professionally.
  • Collaborate with colleagues across various departments to ensure seamless guest experiences.
  • Develop and maintain strong relationships with guests, recognizing their preferences and tailoring services accordingly.
Requirements:
  • Possess a 'N' levels, 'O' levels, 'A' levels or Diploma qualification.
  • Excellent communication, problem-solving, and teamwork skills.
  • Ability to work rotating shifts, including weekends and public holidays.
About Us:

We are committed to fostering a positive and inclusive work environment that supports employee growth and development. As a valued member of our team, you can expect competitive compensation, opportunities for career advancement, and a chance to make a real impact in the lives of our guests.

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