Assistant Vice President, Client Profiling Specialist

7 days ago

Singapur, Singapore HSBC Full time
Job Title: Assistant Vice President, Client Profiling

HSBC is seeking a highly skilled and experienced professional to join our team as an Assistant Vice President, Client Profiling. This role will be responsible for supporting the Insurance's non-bank customer onboarding KYC data and document due diligence review.

Key Responsibilities:
  • Perform KYC and ID &V checks on new clients in accordance with policies, standards, and procedures.
  • Manage the onboarding, periodic review, and trigger review for customers for Primary Account ownership (PAO) and Insurance Managed Customers (IMC) or non-PAO customers for individuals, trust & private investment companies, and operating business customers.
  • Participate in the preparatory phase to implement the onboarding of non-bank insurance applicants using Line of Business system and platform aligning to Line of Business Procedures of HSBC, Wealth & Premier Banking (WPB), and INS Singapore for broker customers.
  • Perform data and client document review according to KYC CDD requirements and deliver operational supports to facilitate new client onboarding as well as ongoing periodic KYC reviews on customers.
  • Perform periodic and event trigger CDD review and screening during the client life cycle on broker customers. Monitor progress and customer response according to timeline.
  • Review, assess, establish, and corroborate on the Source of Wealth and Source of Fund of insurance applicants in accordance with the prevailing prescribed line of business procedures and guidelines.
  • Handle customer due diligence requirements on different customer types, including individuals, entities, trusts & private investment vehicles, at onboarding and policy servicing.
  • Perform SME management and review of HNW, Ultra HNW, Jumbo, complex, and IFAS portfolio and client, distribution experience.
  • Provide regular MI, reporting, and CDDU operations, self-assessment on issues and improvement areas.
  • Respond to changes driven in client profile and request additional information from customers to substantiate the changes. Validate, assess impact, communicate, and execute changes where needed.
  • Maintain procedure manuals for CDD & KYC for onboarding and periodic review and provide training, development, and competency.
  • Manage and articulate audits on the business from internal/external auditors and regulators.
Requirements:
  • Education to degree level in Accountancy, Finance, Business Administration, Technology, or related field.
  • Proven 3-6 years of relevant experience in handling customer due diligence and KYC, including screening on customers with preferred analytical skills on customer financial background.
  • Ability to manage data extraction, MI analytics, investigate issues, and solve compliance anomalies.
  • Experience of handling stakeholders in Audit or Internal Control assignments.
  • Demonstrable insurance business knowledge will be a plus.
  • Able to plan, track, and control operational activities.
  • Understanding of HSBC strategy, organisation, systems, and processes will be a plus.
  • Knowledge of the external environment – regulatory, political, competitors, etc.
  • Drive and motivation to ensure delivery in a challenging environment.
  • Track record of positive interactions across the business and functions.
  • Proven ability to articulate issues concisely in the language of the business.
  • Relationship management, collaboration, and influencing skills.
  • Ability to communicate effectively and confidently across cultures in the organisation.
  • Ability to work effectively under pressure with competing and rapidly changing priorities.
  • Proven behaviour to do the right thing, take accountability personally, demonstrating good time management & commitment to the assigned deliverables.
  • Excellent English written and verbal communication skills, Word, Excel, and PowerPoint presentation.

To be considered for this role, the relevant rights to work in Singapore are required.

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