F&B Operations Manager

2 months ago


Singapur, Singapore Marriott International Full time

Job Summary:

The F&B Experience Manager is responsible for assisting in the daily operations of Restaurants/Bars and Room Service. This entry-level management position plays a crucial role in ensuring guest and employee satisfaction while maintaining the operating budget.

Key Responsibilities:

  • Assist in the management of restaurant team members, including handling employee questions and concerns, monitoring performance, and providing feedback.
  • Supervise daily shift operations, including ensuring all employees have proper supplies, equipment, and uniforms.
  • Conduct day-to-day restaurant operations, including ensuring compliance with all restaurant policies, standards, and procedures.
  • Provide exceptional customer service, including interacting with guests to obtain feedback on product quality and service levels.
  • Assist in human resource activities, including supervising on-going training initiatives and coaching and counseling employees.

Requirements:

  • High school diploma or GED; 3 years of experience in the food and beverage, culinary, or related professional area.
  • OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year of experience in the food and beverage, culinary, or related professional area.

Marriott International is an Equal Opportunity Employer:

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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