F&B Operations Manager
2 months ago
Job Summary:
The F&B Experience Manager is responsible for assisting in the daily operations of Restaurants/Bars and Room Service. This entry-level management position plays a crucial role in ensuring guest and employee satisfaction while maintaining the operating budget.
Key Responsibilities:
- Assist in the management of restaurant team members, including handling employee questions and concerns, monitoring performance, and providing feedback.
- Supervise daily shift operations, including ensuring all employees have proper supplies, equipment, and uniforms.
- Conduct day-to-day restaurant operations, including ensuring compliance with all restaurant policies, standards, and procedures.
- Provide exceptional customer service, including interacting with guests to obtain feedback on product quality and service levels.
- Assist in human resource activities, including supervising on-going training initiatives and coaching and counseling employees.
Requirements:
- High school diploma or GED; 3 years of experience in the food and beverage, culinary, or related professional area.
- OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year of experience in the food and beverage, culinary, or related professional area.
Marriott International is an Equal Opportunity Employer:
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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