Promotional Sales and Customer Service Representative

5 days ago


Singapore beBeeCustomerService Full time
Job Title:
Promotional Sales and Customer Service Representative

Description:
We are seeking a skilled and experienced Promotional Sales and Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service to clients via various communication channels.

Your primary responsibilities will include:
  1. Processing orders via different purchase options
  2. Enrolling new customers into our system
  3. Preparing daily sales reports to ensure accurate payments received and stock quantities
  4. Assisting with merchandise and spare parts procurement
  5. Filing important documents
  6. Verifying invoices with order forms to guarantee correct invoicing
  7. Handling customer inquiries
  8. Issuing products to customers based on their purchases
  9. Packing stock for delivery and courier services
  10. Coordinating with couriers to ensure timely deliveries
  11. Conducting daily stock counts to maintain accurate inventory levels
  12. Ordering stock to replenish supplies
  13. Receiving stock and organizing it in the warehouse
  14. Providing after-sales service, including repair
  15. Preparing inventory reports

Requirements:
  • A minimum of 3 years of experience in customer service or sales administration
  • Strong verbal and written communication skills
  • Proficiency in Microsoft Office applications
  • Ability to work independently and as part of a team

Benefits:
  • AWS environment
  • Transport, meal, and overtime allowance
  • Medical and dental benefits


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