
Senior Regional Operations Director
4 days ago
Description:
We are seeking a visionary Senior Regional Operations Director to oversee and manage operations across Singapore, driving continual improvement initiatives.
- Provide thought leadership to stakeholders, ensuring effective operations and strategic alignment;
- Spearhead alignment of business and operations strategies;
- Manage financial forecasting and P&L;
- Lead cost-efficient drives, ensuring optimisation;
- Oversee assets and infrastructure, ensuring long-term sustainability;
- Ensure seamless daily operations and consistently high service delivery across all departments;
- Lead customer experience strategies, ensuring high service quality benchmarks;
- Monitor compliance with internal policies and regulatory requirements;;
- Work closely with internal teams on growth strategies, brand visibility and demand generation;
- Drive occupancy and rate performance through market insights, price and revenue management;
- Foster commercial partnerships with corporate clients, agencies, and online booking platforms;
- Collaborate with business development teams on potential expansion projects and new initiatives;
- Ensure adherence to legal obligations and enforce risk management protocols across all functions;
- Maintain high standards in safety, hygiene, and operational integrity;
- Liaise with owners, investors, and corporate leaders to share performance updates and strategic plans;
- Provide transparent reporting and insights to support stakeholder decision-making;
- Manage employee performance, including goal-setting and reviews;
- Mentor senior leaders on career development using structured tools and individual development plans.
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