Academy Director

2 months ago

Singapur, Singapore Singapore Airlines Full time

Job Title: General Manager, Academy

About the Role:

The General Manager, Academy is a key leadership position responsible for driving the growth and success of the Singapore Airlines Academy. This role requires a strategic thinker with excellent leadership and management skills to lead a team of professionals in delivering high-quality training programs.

Key Responsibilities:

Leadership and Strategy:

  • Develop and execute the Academy's strategic vision aligned with the overall business goals of Singapore Airlines.
  • Shape and effectively communicate the Academy's value proposition to internal and external stakeholders.
  • Oversee the development and implementation of the Academy's business plan, including financial projections and resource planning.
  • Drive the Academy's business performance to meet key performance indicators (KPIs) and operational goals.

Financial Management:

  • Manage the Academy's budget, ensuring optimal resource allocation and financial sustainability.
  • Develop and implement strategies to achieve revenue targets and improve profitability.

Business Development:

  • Identify and pursue new business opportunities, including partnerships, collaborations, and market expansion.
  • Develop and execute effective sales and marketing strategies to attract and retain clients by leveraging on assets and channels (i.e. website, social media, and events).
  • Build and maintain strong relationships with key clients and industry stakeholders.
  • Review pricing strategies and conduct competitor analysis to identify emerging trends and opportunities.

Product Development and Delivery:

  • Oversee the design, development, and delivery of high-quality training programs that meet the evolving needs of clients.
  • Stay abreast of industry trends and best practices to ensure curriculum relevance and innovation.

Operational Excellence:

  • Ensure the efficient and smooth operation of the Academy, including facilities, technology, and administrative functions.
  • Ensure compliance with all relevant regulations, standards, and policies.

Requirements:

  • Possess a university Bachelor's degree in any discipline.
  • An Advanced Certificate in Training and Assessment (ACTA) or Advanced Certificate in Learning and Performance (ACLP), is preferred.
  • A Diploma in Adult and Continuing Education (DACE) or Diploma in Design and Development of Learning for Performance (DDDLP), is an advantage.
  • Minimum of years of experience in a leadership role within a training institute or educational organization, preferably in service and operational excellence.
  • Proven track record in leading and managing a successful training or education organization.
  • Strong business acumen and strategic thinking skills.
  • Excellent communication and interpersonal skills.
  • Demonstrated ability to build and maintain strong client relationships.
  • Strong financial management and analytical skills.
  • Experience in sales and business development, with a track record of driving growth.

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