Head of Organisation
4 days ago
About the Role
We are seeking a highly skilled and experienced Head of Organisation to join our team at Crédit Agricole CIB. As a key member of our Organisation department, you will play a critical role in supporting the business lines and operations in their development projects.
Main Responsibilities
- Project Management
- Contribute to the management of transversal projects, including digital transformation, back office/front office systems enhancement, process automation, and regulatory projects.
- Coordinate User Acceptance Testing (UAT) between local, regional, head office, and IT teams.
- Change management.
- Document and streamline workflows and procedures to optimize resource use and enforce work standards and controls.
- Propose new initiatives, drive, and implement innovative solutions and change management actions.
- Business Continuity Planning & Crisis Management
- Review and test Business Continuity Planning (BCP) solutions to ensure the continuity of critical processes.
- Conduct Business Impact Analysis with each head of department.
- Organize crisis simulation exercises and participate in industry testing exercises.
- Coordinate Crisis Management meetings.
- Information System Security & Access Rights
- Maintain the company's Information System Security, controlling access rights/administering user access.
- Coordinate cyber risk analysis of local systems.
- Initiate and roll out staff awareness campaigns on cybersecurity.
Secondary Duties
- Assist the Chief Operating Officer on ad-hoc transverse project requesting coordination.
Legal and Regulatory Responsibilities
- Comply with all applicable legal, regulatory, and internal Compliance requirements, including the Singapore Compliance manual and Compliance policies and procedures.
- Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training as required to attain and maintain competence.
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