Head of Organisation

4 days ago


Singapur, Singapore Crédit Agricole CIB Full time

About the Role

We are seeking a highly skilled and experienced Head of Organisation to join our team at Crédit Agricole CIB. As a key member of our Organisation department, you will play a critical role in supporting the business lines and operations in their development projects.

Main Responsibilities

  • Project Management
  • Contribute to the management of transversal projects, including digital transformation, back office/front office systems enhancement, process automation, and regulatory projects.
  • Coordinate User Acceptance Testing (UAT) between local, regional, head office, and IT teams.
  • Change management.
  • Document and streamline workflows and procedures to optimize resource use and enforce work standards and controls.
  • Propose new initiatives, drive, and implement innovative solutions and change management actions.
  • Business Continuity Planning & Crisis Management
  • Review and test Business Continuity Planning (BCP) solutions to ensure the continuity of critical processes.
  • Conduct Business Impact Analysis with each head of department.
  • Organize crisis simulation exercises and participate in industry testing exercises.
  • Coordinate Crisis Management meetings.
  • Information System Security & Access Rights
  • Maintain the company's Information System Security, controlling access rights/administering user access.
  • Coordinate cyber risk analysis of local systems.
  • Initiate and roll out staff awareness campaigns on cybersecurity.

Secondary Duties

  • Assist the Chief Operating Officer on ad-hoc transverse project requesting coordination.

Legal and Regulatory Responsibilities

  • Comply with all applicable legal, regulatory, and internal Compliance requirements, including the Singapore Compliance manual and Compliance policies and procedures.
  • Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training as required to attain and maintain competence.

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