Senior Social Services Manager
1 week ago
Job Summary
TRYBE LIMITED is seeking an experienced Senior Social Services Manager to lead our social work team. As a key member of our management team, you will play a pivotal role in shaping the direction and impact of our social work services.
About the Role
This senior leadership position involves overseeing clinical supervision, facilitating professional practice, and developing strategies for improving service delivery. You will be responsible for ensuring that our social work practices are aligned with sector standards and relevant codes of ethics.
Main Responsibilities
- Oversee clinical supervision and facilitate professional practice in the organisation
- Cultivate and build a culture of learning and continuous improvements among social service practitioners
- Set up and oversee the clinical framework, structure, supervision and processes for all services and programmes
- Chart and implement overall professional development plan for social service practitioners within the organisation to grow their competencies to deliver quality service to clients
- Carry out regular review to ensure that the professional development plan is relevant to meet the needs of the organisation and staff, and effective in achieving its goals
- Facilitate professional learning sessions among social work teams which includes case discussions, presentation of cases, tapes, discussion of professional issues faced by caseworkers
- Provide internal clinical supervision for social service practitioners, where necessary
- Develop curriculum and deliver training programmes, where relevant, to equip internal staff, as well as other social service professionals in the sector
- Bring in subject matter experts/consultants, where necessary, to strengthen professional development
- Provide guidance for the planning for formal training courses and development opportunities for the social service practitioners in the organisation
- Keep abreast of current developments and trends, and apply domain knowledge to trends within the social sector
- Contribute to social work education on related topics i.e., working with children and youth
- Ensure work goals are aligned with Company goals, and be responsible in achieving Company Goals
Programme Development and Implementation
- Support the management in the development and implementation of new programmes, where relevant, to address and/or bridge service gaps in the sector
- Audit, evaluate and modify delivery of services at organisation level to ensure practice framework and programmes meet the needs of the clients and stakeholders
- Provide consultation on, and review effectiveness of, casework, and group work interventions in the organisation
- Provide guidance on crisis management approaches
Technical Competencies
- Proven experience in working with youths and managing trauma-related cases
- Possess good knowledge and experiences with social work interventions, social policies and community engagement
- Good interpersonal, oral and written communication skills
Core Competencies
• Passionate in working with youths
• Independent worker but able to work well in a team
• Resilience: able to overcome adversity and emerge stronger
• Integrity: guiding decisions with moral principles
• Serving: willing to go the extra mile for others
• Excellence: always expecting the best of self
Preferred Achievements
- Degree in Social Work or Post Graduate Diploma in Social Work from an accredited institution with at least 10 years of experience in social service sector or similar setting.
Must be Registered Social Worker.
Min 3 years of experience in managerial and organisational leadership
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