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Airfreight Customer Service Representative

2 months ago

Singapore RECRUITPEDIA PTE. LTD. Full time
Customer Service Executive - Air Freight

We are seeking a highly skilled Customer Service Executive to join our team at Recruitpedia Pte. Ltd. in Singapore. As a key member of our Facilities team, you will be responsible for providing exceptional customer service and support to our clients in the air freight industry.

Key Responsibilities:
  • Assist customers with daily cargo bookings, ensuring smooth transactions and timely delivery.
  • Coordinate with airlines, warehouses, carriers, and customs to address shipment requirements and monitor status.
  • Provide expert advice to customers on our various airline products and services.
  • Support the administration of cargo bookings, including data entry and updates.
  • Collaborate with the Billing Team to ensure accurate invoicing data.
Requirements:
  • Minimum 1 year of experience in air freight customer service or a related field.
  • Minimum 'O' & 'N' Levels.
  • Familiarity with CCN system.

At Recruitpedia Pte. Ltd., we value our employees and offer a dynamic work environment. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.