EUC Technical Specialist

2 weeks ago


Singapur, Singapore IHiS Full time

Job Overview

The EUC Engineer plays a critical role in providing technical support to end users, ensuring seamless hardware and software operations. This position requires a strong analytical mindset, excellent problem-solving skills, and the ability to work effectively in a team environment.

Key Responsibilities

Technical Support

  • Provide timely and effective technical support to end users, resolving hardware and software issues.
  • Document and track service tickets, ensuring compliance with Service Level Agreements.

System Maintenance

  • Organize and execute system activities, including planned maintenance events and disaster recovery drills.
  • Develop and maintain supporting documentation for all system activities.

System Implementation

  • Install and configure hardware equipment, software, and maintenance agreements.
  • Perform acceptance testing of installed/upgraded equipment, ensuring seamless integration and minimal disruption.

Issue Resolution

  • Identify, diagnose, and rectify complex problems with minimal precedence.
  • Develop innovative solutions and system modifications to reduce user problems.

Requirements

  • Degree in Computer Science or equivalent.
  • At least 5-6 years of experience in developing, implementing, and maintaining IT systems.
  • Experience in mass EUC deployment for building relocation, renovation projects, and new set-up implementation.
  • Certification in ITIL, MCSE preferred.
  • Strong vendor management skills and ability to work effectively in a team environment.

Apply Now

Join a dynamic team of professionals in the HealthTech industry and take the first step towards a meaningful career.



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