Implementation Support Specialist

1 week ago


Singapore Recruit Express Pte Ltd Full time

Job Summary:

We are seeking a highly skilled Implementation Support Specialist to join our team at Recruit Express Pte Ltd. As a key member of our healthcare IT team, you will be responsible for providing clinical support for the continuity of clinical systems such as Sunrise Clinical Manager (SCM), Cerebral Plus (C+), and other clinical systems.

Key Responsibilities:

  • Provide clinical support for continuity of clinical systems such as Sunrise Clinical Manager (SCM), Cerebral Plus (C+), and other clinical systems.
  • Gather feedback/requirements for clinical systems improvement.
  • Participate in clinical systems testing.
  • Facilitate end-user training sessions.
  • Provide both onsite and offsite clinical support to end-users pre and post-implementation and during downtime procedures.
  • Provide 24 x 7 on-call application support to end-users through rostering.

Requirements:

  • Strong understanding of clinical systems and their implementation.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment.


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