Technical Support Specialist for Plastics Machinery Industry
1 day ago
CHEMCORE CONSULTANTS PRIVATE LIMITED is a leading plastics machinery company in Singapore, expanding our presence in the APAC region.
Job SummaryWe are seeking a highly skilled Technical Support Specialist to provide expert technical assistance within the plastic machinery industry. This role will cover APAC ex China and report to the Sales/Business Director in Singapore.
Key Responsibilities- Provide comprehensive application support to internal teams and clients, addressing any technical challenges within the plastic machinery environment.
- Offer timely and effective solutions to technical problems, utilizing systematized approaches for long-term resolutions.
- Diagnose and resolve technical issues, ensuring minimal disruption to client operations.
- Develop and implement proactive solutions to prevent future occurrences and improve system efficiency.
- Explain complex technical concepts in a clear and concise manner to both technical and non-technical stakeholders.
- Proven experience as Application Support or in a similar technical role, preferably within the plastic machinery industry.
- Strong problem-solving skills with a systematic approach to providing expert solutions.
- Excellent communication skills with the ability to explain technical concepts clearly to a diverse audience.
- A commitment to continuous learning and staying updated with the latest industry trends and technologies.
- Experience collaborating with cross-functional teams to understand and meet customer needs.
- Bachelor degree in Engineering or related subjects.
$80,000 - $120,000 per annum, depending on experience.
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