Technical Support Specialist for Plastics Machinery Industry

1 day ago


Singapore CHEMCORE CONSULTANTS PRIVATE LIMITED Full time
About Us

CHEMCORE CONSULTANTS PRIVATE LIMITED is a leading plastics machinery company in Singapore, expanding our presence in the APAC region.

Job Summary

We are seeking a highly skilled Technical Support Specialist to provide expert technical assistance within the plastic machinery industry. This role will cover APAC ex China and report to the Sales/Business Director in Singapore.

Key Responsibilities
  • Provide comprehensive application support to internal teams and clients, addressing any technical challenges within the plastic machinery environment.
  • Offer timely and effective solutions to technical problems, utilizing systematized approaches for long-term resolutions.
  • Diagnose and resolve technical issues, ensuring minimal disruption to client operations.
  • Develop and implement proactive solutions to prevent future occurrences and improve system efficiency.
  • Explain complex technical concepts in a clear and concise manner to both technical and non-technical stakeholders.
Requirements
  • Proven experience as Application Support or in a similar technical role, preferably within the plastic machinery industry.
  • Strong problem-solving skills with a systematic approach to providing expert solutions.
  • Excellent communication skills with the ability to explain technical concepts clearly to a diverse audience.
  • A commitment to continuous learning and staying updated with the latest industry trends and technologies.
  • Experience collaborating with cross-functional teams to understand and meet customer needs.
Qualifications
  • Bachelor degree in Engineering or related subjects.
Estimated Salary Range

$80,000 - $120,000 per annum, depending on experience.



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