Customer Service Representative

4 days ago


Singapore beBeeCustomerService Full time
Customer Service Representative

We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations, you will be responsible for providing exceptional customer service and support.

Your primary role will involve handling customer inquiries via email, phone calls, or purchase orders. You will also be responsible for processing transactions accurately, managing order modifications, cancellations, and returns, and maintaining systematic records of orders and invoices.

To succeed in this position, you will need excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. Proficiency in MS Office, particularly Word and Excel, is also essential.

We offer a competitive salary commensurate with experience and immediate or short-notice availability is preferred.

Requirements
  • Minimum GCE 'O' Levels qualification
  • Minimum 1 year of experience in order processing and handling customer inquiries
  • Knowledge of MS office (Word and Excel)
  • Ability to work independently and a good team player
  • Excellent customer service and communication Skills
  • Polite and professional communication via phone and email
  • Willingness to learn and adapt to new tasks


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