Director of Educational Programs

3 days ago

Singapore beBeeProgram Full time $1,300,000 - $1,690,000
Job Title: Education Program Director

Description:
The role of the Education Program Director is to oversee the delivery of educational programs and services at our centres. You will be responsible for leading a team of staff, managing day-to-day operations, and ensuring a high-quality experience for parents and students.

Main Responsibilities:
  • Manage enrolment activities: parent consultations, centre tours, follow-ups, and closing new sign-ups/renewals.
  • Work with marketing to develop lead generation strategies.
  • Track enrolment data and identify opportunities to maximise conversions.

  • Act as the primary contact for parents, handling queries and resolving concerns.
  • Build long-term trust and rapport with parents and students.
  • Encourage parent testimonials and online reviews.

  • Lead and coach centre staff, ensuring service and performance standards are met.
  • Conduct regular check-ins, reviews, and guide staff in daily operations.

  • Oversee daily centre operations, including class/event readiness.
  • Ensure safety, compliance, and smooth programme delivery.
  • Monitor payroll verification and centre documentation.

  • Maintain accurate enrolment, invoicing, and payment records.
  • Submit regular performance and operations reports to management.


Requirements:
  • Diploma or Degree in Business, Education Management, or related field.
  • Minimum 5 years in the education/enrichment sector, with at least 2 years in a supervisory/leadership role.
  • Proven track record in enrolment sales, meeting monthly KPIs, and parent engagement.
  • Strong leadership, communication, and interpersonal skills.
  • Organised, proactive, and results-oriented.
  • Comfortable using CRM systems and reporting tools.
  • Willing to work weekends and evenings as part of a 44-hour work week roster.
  • Willing to rotate across multiple centres.


Benefits:
  • Competitive salary + performance incentives.
  • Career progression opportunities.
  • Training and professional development.
  • Supportive and dynamic team environment.


Working Hours & Roster:
  • 44 working hours per week (includes weekends).
  • Current rest days: Monday & Tuesday (subject to change as roster grows).
  • Weekend operations:
    First class starts 9:00am; last class ends 6:30pm.
    Team reports from 8:00/8:30am until 7:00pm.

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