Operations Business Consultant

2 weeks ago


Singapore beBeeOperations Full time
Job Description:
As a key member of our team, you will be responsible for conducting sales consultations to drive outlet sales. You will also oversee the implementation of standard operating procedures (SOPs) at assigned outlets, ensuring compliance with established protocols. This includes coordinating with the Outlet Branch Manager and managing disputes related to sales issues.

Responsibilities:
  • Conduct personal sales consultations to contribute to outlet sales.
  • Ensure outlet operations comply with SOPs through coordination with the assigned Outlet Branch Manager.
  • Manage and resolve disputes related to sales issues in outlets.


Requirements:
  • Minimum 2 years of experience in operations management.
  • Proven personal sales experience in the beauty and wellness industry.
  • Fluent in Mandarin & English to liaise with Mandarin-speaking customers.
  • Strong leadership and team management skills.
  • Ability to handle customer service and resolve complaints.

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